Shipping & Returns

Last updated: November 4, 2026.

Processing time

Orders ship within 1 to 2 business days after the Zelle payment is confirmed. Orders not paid within 48 hours are released.

Shipping

Flat-rate shipping is $12.00 and free on orders of $200.00 or more. Orders ship cold-packed in insulated mailers with tracking, to US addresses only.

Damaged or incorrect items

Report damaged or incorrect items within 48 hours of delivery, with photos of the package and the vial, to [email protected]. Verified issues are replaced at no cost.

Returns

Because of the nature of the products, opened items cannot be returned and sales are final.