Terms of Sale
1. Research use only
Every product is a research chemical sold solely for in-vitro laboratory research. Products are not drugs, dietary supplements, foods or cosmetics, are not approved by the FDA, and must not be used on or in humans or animals, or for any diagnostic or therapeutic purpose.
2. Eligibility
You must be at least 21 years old and purchasing for legitimate research by qualified personnel. You represent that your purchase and possession are lawful where you are located.
3. No medical advice
Nothing on this site or from our staff is medical, dosing or usage advice. We do not answer questions about personal use, and any such statement does not change the research-only nature of the products.
4. Right to refuse or cancel
We may refuse, limit or cancel any order at our discretion, including orders that suggest personal use, appear fraudulent, or ship to a location where the product may be restricted. If a paid order is cancelled by us, the payment is returned.
5. Pricing and payment
Prices are in US dollars and may change without notice. Payment is accepted by Zelle only. Orders not paid within 48 hours are cancelled. An order is accepted only when payment is received and confirmed.
6. Shipping and risk of loss
Title and risk of loss pass to you when the order is handed to the carrier. We are not responsible for carrier delays, incorrect addresses supplied by you, or packages reported delivered by the carrier.
7. All sales final
Because of the nature of the products, sales are final and opened products cannot be returned. Damaged or incorrect items are replaced only if reported within 48 hours of delivery with photos, under our Shipping & Returns policy.
8. Assumption of risk
You acknowledge that research chemicals may be hazardous, and you assume all risk arising from their receipt, handling, storage, use, misuse and disposal. You are responsible for following all applicable safety practices and laws.
9. Disclaimer of warranties
Except for conformity with the certificate of analysis for the lot shipped, products are provided as is, without warranties of merchantability, fitness for a particular purpose or any other warranty, express or implied.
10. Limitation of liability
To the fullest extent allowed by law, we are not liable for indirect, incidental, special, consequential or punitive damages, and our total liability for any claim is limited to the amount you paid for the product involved.
11. Indemnification
You agree to defend, indemnify and hold harmless LYXEN Research LLC, its owners, employees and suppliers from any claim, loss, damage or expense (including attorney fees) arising from your purchase, possession or use of the products, or from your breach of these Terms or of any law.
12. Payment disputes
You agree not to file a payment dispute, fraud claim or reversal request with your bank for an order that was delivered as described. Any issue must first be raised with us in writing so we can resolve it.
13. Dispute resolution
Any dispute will be resolved by binding individual arbitration in Broward County, Florida, under the rules of the American Arbitration Association, and not in a class or representative action. Either party may bring an eligible claim in small claims court instead.
14. Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
15. Intellectual property
All content on this site, including text, graphics and the LYXEN name and logo, belongs to LYXEN Research LLC and may not be copied without written permission.
16. Changes and severability
We may update these Terms at any time; the version posted when you order applies. If any provision is found unenforceable, the rest remains in effect.